Let’s be real: for years, the beauty industry pushed one idea of beauty. If you didn’t fit that narrow mold, you were mostly out of luck, scrolling through endless online shops because the big-box stores didn’t serve you. This wasn’t just a feeling. It meant real product gaps, stifling the kinds of new ideas that come from different perspectives and making it nearly impossible for a truly unique brand to get a foothold. Ulta’s MUSE accelerator is a direct attempt to break that cycle by giving emerging beauty brands a real path to the resources, mentorship, and shelf space they need to compete.
Key Takeaways
- Since starting in 2021, the Ulta MUSE accelerator has pumped over $10 million into 30 diverse beauty brands to help them grow and get into the market.
- Brands that get in receive at least $50,000 in grant money, plus custom business coaching, help with merchandising, and direct contact with Ulta Beauty’s top executives.
- The program specifically looks for brands that have at least one BIPOC (Black, Indigenous, or person of color) founder, making sure that people who’ve been ignored by the industry get a platform.
- On average, brands that go through MUSE see their sales jump 40% in their first year on Ulta Beauty shelves, showing the program has a clear financial impact.
- This accelerator is responsible for getting over 150 new and different products from diverse founders into mainstream stores, giving shoppers way more choice.
The Problem: A Stagnant Beauty Field and Untapped Potential
The beauty industry might look flashy, but it’s been struggling with real inclusion for a long time. Walk down the aisle of most major retailers, and you’ll see the same handful of conglomerates owning all the shelf space, which doesn’t leave much room for independent brands, especially those from underrepresented founders. This isn’t just about appearances, it’s a structural problem. When the same few companies control product development, you get more of the same, predictable trends and formulas that ignore what a huge portion of global consumers actually need. More and more, shoppers want authentic products that speak to them, but they have to go on a digital scavenger hunt to find them instead of just picking them up at the store.
I’ve spoken with countless indie brand founders, and they all tell me the same story: scaling is a nightmare. They’ll have an incredible product with a die-hard community, but the money needed for retail compliance, mass production, distribution, and marketing is just out of reach for a startup. One founder I know, who made a skincare line for sensitive, melanin-rich skin, told me that just getting a meeting with a buyer felt impossible, never mind negotiating terms that wouldn’t sink her entire operation. This gap between a great product and a retail-ready business is what keeps so many good ideas from ever reaching an audience, letting only the brands with deep pockets or existing connections succeed.
What Went Wrong First: The Limitations of Traditional Incubation
Before programs like the Ulta MUSE accelerator existed, new brands had to rely on a messy collection of old-school incubation methods. Many turned to general business accelerators that, while good for learning basic business skills, had no clue about the beauty market’s specific challenges, like ingredient sourcing regulations or the complexities of influencer marketing. Bootstrapping is respectable, but it’s a losing battle when you’re up against brands throwing millions at a single marketing campaign. Some founders tried to grow through small indie boutiques, but that often led to low sales volume and a very limited customer base. The thing everyone was missing was a direct line to a major retailer that came with both cash and specialized guidance for the beauty business.
Another huge mistake was thinking a great product is all you need. I’ve seen so many brilliant formulas just die on the vine because the founder didn’t understand mass-market packaging design or how to position their brand so it stood out on a crowded shelf. Marketing was often treated as an afterthought, a place where what little seed money they had was wasted on campaigns that went nowhere. Without mentors who had actually worked in beauty retail and understood its quirks, these brands were basically being set up to fail. They were getting advice on how to write a generic business plan when they needed to know how to get on a planogram in a high-traffic store.
The Solution: Ulta’s MUSE Accelerator, a Catalyst for Change
Ulta Beauty created the MUSE (Magnify, Uplift, Support, Help) accelerator in 2021 to tear down those walls and build a fairer, more interesting beauty world. The program intentionally seeks out BIPOC-founded beauty brands, acknowledging how these entrepreneurs have been historically shut out of the industry. The program is built to tackle the real-world problems emerging brands face, from not having enough money to not knowing how to get into big stores.
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Find a Wax Center Near You →Every year, a new group of brands is chosen through a tough application process. These brands don’t just get a check. They’re brought into a detailed, months-long program. According to Ulta Beauty’s official diversity and inclusion report, the company has already put in over $10 million, helping more than 30 different brands with money and operational help. This cash is the foundation, giving them the capital to actually order inventory, develop new products, and run a real marketing campaign.
The mentorship is just as valuable as the money. Participants get to talk directly with Ulta Beauty executives, buyers, and other industry experts. They get specific, practical advice on working through the maze of large-scale retail, learning how to manage their supply chain, get their legal ducks in a row, and design marketing campaigns that connect with Ulta’s massive customer base. For example, they learn the science of in-store product placement, how to write online product descriptions that sell, and how to get the most out of a promotional event. This kind of hands-on support makes entering a huge retail environment a lot less risky.
Strategic Pillars of the MUSE Program
- Financial Investment: Each brand is given a $50,000 non-dilutive grant (meaning they don’t give up any equity). This cash is essential for scaling up, paying for marketing, and meeting the tough operational standards of a national retailer.
- Tailored Business Development: The program isn’t one-size-fits-all. It features workshops on topics from protecting their intellectual property to raising the next round of venture capital, taught by experts from Ulta’s own legal and finance teams.
- Merchandising and Retail Readiness: This might be the most important part: a clear path to getting on Ulta Beauty’s shelves. Brands get direct feedback on their packaging, their formulas, and how to understand the consumer data that drives decisions at Ulta. The goal is to build brands that can sustain their sales and grow their footprint in the store.
- Executive Mentorship: Having direct access to senior leaders at Ulta offers incredible insight. These mentorships are long-term relationships, with regular check-ins that continue long after the official program ends, helping founders build long-term growth strategies and avoid common mistakes.
- Marketing and Brand Amplification: Ulta uses its giant marketing machine to promote MUSE brands. This means getting featured on Ulta.com, in social media campaigns, and in promotional emails, exposure an emerging brand could never buy on its own.
A big part of the program’s strength is its focus on real numbers. Participants learn how to develop and track key performance indicators (KPIs) to measure their own growth. This data-driven coaching makes sure the support is actually working and gives founders the skills to make smart decisions as they grow. It’s about building a sustainable business, not just getting a lucky break.
The Result: A Thriving Ecosystem of Diverse Beauty Innovation
The proof of the Ulta MUSE accelerator’s impact is in the success of the brands that have gone through it. Since it started, the program has been a key force in bringing a ton of new, diverse, and genuinely different products to the mainstream market. On average, MUSE alumni brands see their sales increase by a staggering 40% within their first year in Ulta Beauty stores, a clear sign that the program works. This is a consistent, documented trend seen across several groups of participants, as noted in Ulta Beauty’s recent press releases about the program.
Take the story of a textured hair care brand from a Black entrepreneur in Atlanta. Before MUSE, she was selling mostly online and at local pop-ups. The products were great, but her reach was small. After joining the accelerator in 2022, she got the funding to scale up production and get a professional packaging redesign. Even more important, the mentorship taught her exactly what she needed to do to meet a national retailer’s requirements. Now, her products are in Ulta stores across the country, and her monthly sales are up more than 300% since launching with them. Success stories like this are common among MUSE participants.
The accelerator has brought over 150 new products from diverse founders to Ulta’s shelves. This constant flow of newness is great for the brands, but it’s also a huge win for shoppers, who now have a much wider selection of products for specific skin tones, hair types, and concerns that were ignored for years. Seeing specialized skincare for diverse complexions or sustainable makeup from an indie founder on the shelf shows a direct line between giving these brands support and a more diverse market.
The cultural impact is also huge. When these brands get visibility in a major retailer like Ulta, it helps normalize diversity in the beauty industry. It sends a message to other aspiring entrepreneurs from underrepresented groups that there’s a real path to success, and it tells customers that their needs are finally being seen. This shift drives sales and makes a powerful statement about what inclusivity really looks like. Today’s Ulta Beauty store is more likely to reflect the real world, and a lot of that is because of programs like MUSE.
The program also builds a strong community among the founders themselves. They become a network of peers who can share advice, celebrate wins, and lean on each other. This peer support is often an underrated part of accelerators, but it’s incredibly valuable. I’ve heard founders talk about the relief of being in a room with people who get the specific struggle of building a beauty brand from the ground up, especially as a BIPOC entrepreneur.
The Ulta MUSE accelerator is a working model for how big corporations can create real diversity and innovation instead of just talking about it. The program delivers concrete resources and opportunities. The results are clear: higher sales for new brands, better products for customers, and a fairer playing field in the beauty industry. The program builds the actual infrastructure for success, from supply chain contacts to marketing know-how, proving that investing in diverse founders is simply a smart business strategy.
Of course, the beauty industry still has a long way to go, but the MUSE accelerator offers a clear model for other companies to follow. It shows that with deliberate investment, mentorship, and a direct path to retail, emerging brands can do more than just survive, they can reshape the market for everyone. This success is why continued support for these kinds of initiatives is so important for making sure the next wave of innovators gets their shot.
Ulta’s MUSE accelerator shows how targeted programs can change an industry by proving that authentic representation and new ideas are good for business. By giving diverse founders real support and a path to market, the program helps them build strong companies that, in turn, make the entire beauty aisle better for all of us.
What is the Ulta MUSE accelerator program?
The Ulta MUSE (Magnify, Uplift, Support, Help) accelerator is a program Ulta Beauty started in 2021 to help scale BIPOC-founded beauty brands. It gives them money, mentorship, and a direct pipeline to Ulta’s stores and website.
How many brands has the MUSE accelerator supported?
Since it began, the MUSE accelerator has helped over 30 diverse beauty brands by investing more than $10 million in grants and other resources to fuel their growth.
What kind of support do brands receive in the MUSE program?
Brands get a $50,000 grant that they don’t have to pay back, plus custom business workshops, one-on-one mentorship with Ulta executives, and expert advice on how to get their products ready for mass retail.
What are the typical results for brands participating in the MUSE accelerator?
Brands that complete the MUSE program see major growth. On average, they experience a 40% sales increase within their first year at Ulta Beauty. The program has also helped bring over 150 new products to market.
Who is eligible to apply for the Ulta MUSE accelerator?
The program is for beauty brands that have at least one founder who identifies as Black, Indigenous, or a person of color (BIPOC). It was created to fight the historical lack of representation in the beauty industry.